Legal
Privacy Policy
Last updated: April 1, 2026
Iyloo Inc. ("iyloo", "we", "us", or "our") operates the iyloo email marketing platform. This Privacy Policy describes how we collect, use, and share information about you when you use our services.
Information we collect
We collect information you provide directly to us when you create an account, send emails through our platform, or contact us for support. This includes:
• Account information: name, email address, password (hashed), billing details
• Email campaign content: subject lines, email body, recipient lists you upload
• Usage data: features used, campaigns created, templates selected
• Device and log data: IP addresses, browser type, pages visited, access times
We do not buy, sell, or broker data about you or your subscribers.
How we use your information
We use the information we collect to:
• Provide, maintain, and improve the iyloo platform
• Process transactions and send related information, including purchase confirmations and invoices
• Send transactional messages (e.g., password resets, account alerts)
• Send marketing communications if you have opted in
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
Data retention
We retain personal data for as long as is necessary to provide our services and comply with legal obligations. Specifically:
• Account data: retained for the lifetime of your account plus 30 days after deletion
• Email campaign data: retained for 24 months from the send date, then anonymized
• Billing records: retained for 7 years as required by law
• Log data: retained for 90 days
You may request deletion of your personal data at any time by contacting privacy@iyloo.com.
Sharing of information
We do not share, sell, rent, or trade personal information with third parties for their commercial purposes. We share data only in these limited circumstances:
• Service providers: vendors who help us operate the platform (hosting, payments, analytics) under strict data processing agreements
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice
• With your consent: for any other purpose with your explicit consent
Security
We take reasonable measures to protect your information from unauthorized access, theft, and loss:
• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access to production systems is restricted to authorized personnel only
• We undergo annual third-party security audits
• Our infrastructure targets SOC 2 Type II compliance
No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact security@iyloo.com immediately.
Your rights
Depending on your location, you may have the following rights:
• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data
• Portability: receive your data in a machine-readable format
• Objection: object to certain processing activities
• Restriction: request that we limit processing of your data
To exercise any of these rights, email privacy@iyloo.com. We will respond within 30 days.
Contact us
If you have questions or concerns about this Privacy Policy, please contact us:
Iyloo Inc.
Privacy Team
privacy@iyloo.com
548 Market St, Suite 12345
San Francisco, CA 94104